What it's like — and what we expect

What we're about

What we expect, day to day

• Show up on time and ready for every job
• Keep a professional, friendly attitude with customers
• Follow our detailing process and quality standards
• Treat customers' vehicles and property with real care
• Keep your equipment clean, organized, and put away
• Speak up — report any issue, accident, or damage to Joe right away

Looking sharp & professional

• Wear your GrandVista shirt/uniform on every job
• Clean pants or shorts; closed-toe shoes required
• Good personal hygiene
• No smoking, vaping, or tobacco around customer property or vehicles
• Keep it respectful — no profanity or inappropriate language
• No personal phone use while you're actively working a job

Taking care of the customer

• Greet the customer politely when you arrive
• Confirm the package and any add-ons before you start
• Answer questions honestly and accurately
• Never argue — if there's a dispute, bring it to Joe
• Don't discuss pricing disputes, internal matters, or other customers
• If a problem comes up mid-job, pause and check with Joe before continuing

Protecting customers' cars

People trust us with their vehicles. Here's how we honor that.

• Walk around and photograph any existing damage before you start
• Use only the approved tools and chemicals for each surface
• Avoid aggressive methods that could harm paint, trim, or interiors
• If anything happens, stop and tell Joe immediately — never hide it

Working safe

• Lift properly; wear gloves when handling chemicals
• Read chemical labels — never mix unless you're told to
• Watch for slick, wet surfaces
• Stay hydrated in the heat and take breaks when you need them
• Report any injury right away, no matter how minor

The schedule & showing up

• Long days — 10+ hours when you're on
• Usually 2 to 3 days a week
• Be on time and ready for every scheduled job
• Can't make a shift? Tell us as early as you can — at least 2 hours before start
• Repeated no-shows or last-minute cancellations won't work out

Your first two weeks

• Two weeks of paid training ($15/hr) where we teach you our full process and equipment
• It's straightforward — no detailing experience needed, and it's not meant to be intimidating
• You do have to pass it. Training is also how we confirm the job's a fit; if it's clearly not working out, we won't bring you on full-time

The pay

$15/hr during your 2-week training, then $17/hr once you're on your own (Tier 1). From there you climb a tier — +$0.50/hr — each time you hit both targets: 3 more 5-star reviews and a faster average time per detail (including drive time). $20/hr is the top.

1. $17.00 /hrTier 1 · EntryDetailing on your own, right out of training.
2. $17.50 /hrTier 2+3 five-star reviews · average under 4:30 per detail
3. $18.00 /hrTier 3+3 more reviews · average under 4:15 per detail
4. $18.50 /hrTier 4+3 more reviews · average under 4:00 per detail
5. $19.00 /hrTier 5+3 more reviews · average under 3:45 per detail
6. $19.50 /hrTier 6+3 more reviews · average under 3:30 per detail
7. $20.00 /hrTier 7 · Top rate+3 more reviews · average under 3:15 per detail

• You keep 100% of your tips — and our customers tip well, so you'll usually clear more than your base hourly.
• Paid every two weeks.

Cameras & social

• You'll shoot before & after photos on every job
• We post our work and behind-the-scenes clips, so you should be comfortable being filmed and posted
• Never post customer info — or your own photos of customer vehicles — without the OK